From Infestation to Income: Launching a Pest Control Service

These are the key elements to think about when starting your pest control business:

1. Licenses and permits — Get the necessary licenses and certifications required to operate a pest control business. This typically involves passing an exam and meeting experience requirements set by your state or local authorities.
2. Certification — While not mandatory, obtaining certifications from organizations like the National Pest Management Association (NPMA) can enhance your credibility.
3. Specialization — Decide on the range of pest control services you will offer, such as residential pest control, commercial pest control, termite control, rodent control, bed bug treatments, and wildlife removal. Consider offering specialized services like eco-friendly pest control solutions, integrated pest management (IPM), and preventative maintenance plans to attract a wider range of clients.
4. Equipment — Invest in high-quality pest control equipment, such as sprayers, dusters, bait stations, traps, and protective gear.
5. Supplies — Source effective and safe pest control chemicals and products. Ensure you comply with all regulations regarding the storage, handling, and disposal of these materials.
6. Vehicle — Have a reliable vehicle for transporting equipment and supplies to job sites. Consider branding your vehicle with your business logo and contact information for advertising purposes.
7. Register your business — A limited liability company (LLC) is the best legal structure for new businesses because it is fast and simple. Form your business immediately using ZenBusiness LLC formation service or hire one of the best LLC services on the market.
8. Legal business aspects — Register for taxes, open a business bank account, and get an EIN.
9. Online presence — Create a professional website with detailed information about your services, pricing, client testimonials, and contact information. Get listed on Google Business and Yelp and encourage positive reviews.

You May Also Wonder:

Is it hard to start a pest control business?

The outright answer is no. However, it is essential to mention that pest control is a little bit different than most businesses. For starters, you must have an operator’s license to be allowed to run your company. The training equips you with skills such as how to handle harmful chemicals and various pest control methods. Of course, you also need to know a thing or two about business management.

What skills do you need to become a pest controller?

You must have the necessary training to become an effective pest control technician. A trained pest controller has an in-depth knowledge of pesticides, insecticides, and other chemicals. The person also knows how to bait and identify pests based on their nest, damage caused to property, and droppings.

How do you get leads for pest control?

You can generate leads for your company by optimizing your website for search. Further, you may want to join social media groups and pages where your target customers are likely to hang out. Other lead generation tactics for pest control business include email marketing and Pay-per-click (PPC) advertising.

How profitable is pest control?

Pest control services are essential for both residential and commercial properties, and there is often a consistent need for pest management. By providing effective services, maintaining a loyal customer base, and implementing efficient operations, a pest control business can be profitable.

What businesses need pest control the most?

Businesses that commonly require pest control services include restaurants, hotels, food processing facilities, warehouses, healthcare facilities, retail stores, and property management companies. 

What is the most popular pest control method?

Integrated pest management (IPM) is a widely used and effective approach. IPM focuses on a combination of strategies such as inspection, identification, prevention, and targeted treatments. It emphasizes minimizing the use of pesticides and adopting environmentally friendly methods, while also considering the specific needs and biology of the pests. 

Step 1: Decide if the Business is Right for You

Before you take any big steps, you’ll want to know the dynamics of the pest control market to help you establish a solid foundation for your business. Start by analyzing the pros and cons of a pest control business.

Pros and cons

It’s a good idea to know both the good and bad of a potential business opportunity before you dive into it.

Pest control industry trends

Two of the top trends are bundling and an embrace of technology. This uptake of the latest innovations is sure to continue as the industry finds the most efficient ways to deal with pests.

Industry size and growth

• Industry size and past growth – The US pest control market is worth $18 billion after growing more than 4% annually over the past five years.((https://www.ibisworld.com/industry-statistics/market-size/pest-control-united-states/))  
• Growth forecast – The global pest control industry is expected to grow 6% annually and estimated to be worth just under $32 billion by 2027.((https://www.fortunebusinessinsights.com/pest-control-market-102854)) 
• Number of businesses – The US is home to more than 28,000 pest control businesses.((https://www.ibisworld.com/industry-statistics/number-of-businesses/pest-control-united-states/))
• Number of people employed – The industry employs more than 140,000 people.((https://www.ibisworld.com/industry-statistics/employment/pest-control-united-states/))

Trends and challenges

The latest trends shaping the industry include:

• Use of image recognition tools powered by artificial intelligence to detect and kill many types of pests  
• Bundled all-in-one packages, which might involve quarterly services to bait rodents and exterminate termites, ants, and mosquitos 

Challenges faced by the industry include:

• Seasonality of pest control business 
• Strong demand for eco-friendly solutions

What kind of people work in pest control?

• Gender – 93% of exterminators are male, while 7% are female.((https://www.zippia.com/exterminator-jobs/demographics/#gender-statistics))
• Average level of education – 52% of exterminators finished high school.((https://www.zippia.com/exterminator-jobs/education/))
• Average age – The average age of an exterminator is 40 years old.((https://www.zippia.com/exterminator-jobs/demographics/#age-statistics))

How much does it cost to start a pest control business?

If you work from home and already have a vehicle, you could launch a pest control business for as little as $8,000, though you should probably expect to spend $10,000 or more to get your business up and running. 

If you’re looking to start big, with an office and staff, expect to spend $50,000 or more. 

Start-up Costs	Ballpark Range	Average
Setting up a business name and corporation	$150 - $200	175
Business licenses and permits	$100 - $300	200
Business cards and brochures	$200 - $300	250
Used truck	$2,000 - $5,000	3500
Equipment and supplies	$5,000 - $6,000	$5,500
Insurance	$100 - $300	200
Website setup	$1,000 - $3,000	2000
Total	$8,550 - $15,100	$11,825

How much can you earn from a pest control business?

The profit margin for a pest control service is around 60%, with labor generally being the biggest cost, of about 25% of revenue. 

In your first year or two, you could work from home and earn $100,000 in annual revenue. This would mean $60,000 in profit, assuming that 60% margin. As your brand gains recognition, annual revenue could double to $200,000. At this stage, you’d rent a commercial space and hire additional staff, reducing your profit margin to around 40%. You’d still make a tidy profit of $80,000.

Expanding regionally could increase those totals significantly. 

What barriers to entry are there?

Barriers to entry for the pest control business are relatively few. Some of the challenges you’re likely to encounter include:

• Stiff competition from established firms
• Technical know-how and training 
• Building a reputation and brand 

You can overcome these barriers to entry by conducting in-depth market research to help you prepare for unexpected challenges.

Step 2: Hone Your Idea

You now have a bird’s eye view of the pest control market. The next step is to narrow your focus to help package your services in a way that meets the market demand. Here’s a breakdown of what you need to do.

Market research will give you the upper hand, even if you’re already positive that you have a perfect product or service. Conducting market research is important, because it can help you understand your customers better, who your competitors are, and your business landscape.

Why? Identify an opportunity

The pest control industry is highly competitive. Your immediate competition will be other pest control businesses in your area and national brands. You can conduct a quick Google search to find out who these competitors are, then review their service offerings and prices.

Maybe your competitors are slow to respond, too expensive for working-class residents, or fail to adequately deal with termite infestations. Ask around, talk to locals and see what’s in need. 

Are your competitors using outdated technology? Introduce innovative pest control strategies. What’s the user experience on their website? Introduce live chat. Do your best to stand out from the crowd.

What? Determine your services

A pest control service hires licensed professionals to help property owners remove, manage, and exterminate pests and vermin from inside and outside of their living space.

As a pest control business owner it is also your job to implement various extermination and control methods including, traps, physical removals, or sprays.

How much should you charge for pest control services?

The average rate for a pest control visit ranges from $180 to $550, depending on the type of pest and level of infestation, as well as the area. 

Most exterminators charge $300-$500 for one-time visits and about $180 for an initial visit in an ongoing contract. 

While pricing structures may vary from one pest control business to another, be sure to know the average rate in your area to help guide your pricing. Ideally, you want to stay within standard rates in your location. 

Once you know your costs, you can use this Step By Step profit margin calculator to determine your mark-up and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.

Who? Identify your target market

Picking a target market allows you to focus on clients likely to purchase your services. It also ensures that you direct your marketing efforts toward the right customer. Moreover, determining your target audience enables you to craft specific messages that appeal to potential customers.

Ideal customers that your pest control company can target include:

• Landlords and homeowners
• People with pets 
• Hospitals, schools, restaurants
• Office buildings

The more accurately you can describe your potential customer, the easier it is to determine who to target.

Where? Choose your business premises

In the early stages, you may want to run your business from home to keep costs low. But as your business grows, you’ll likely need to hire workers for various roles and may need to rent out an office. You can find commercial space to rent in your area on sites such as Craigslist, Crexi, and Instant Offices.

When choosing a commercial space, you may want to follow these rules of thumb:

• Central location accessible via public transport
• Ventilated and spacious, with good natural light
• Flexible lease that can be extended as your business grows
• Ready-to-use space with no major renovations or repairs needed

Step 3: Brainstorm a Pest Control Company Name

Here are some ideas for brainstorming your business name:

• Short, unique, and catchy names tend to stand out
• Names that are easy to say and spell tend to do better 
• The name should be relevant to your product or service offerings
• Ask around — family, friends, colleagues, social media — for suggestions
• Including keywords, such as “pest control”, boosts SEO
• Choose a name that allows for expansion: “Shield Pest Control” over “Bed Bug Busters”
• A location-based name can help establish a strong connection with your local community and help with the SEO but might hinder future expansion

Once you’ve got a list of potential names, visit the website of the US Patent and Trademark Office to make sure they are available for registration and check the availability of related domain names using our Domain Name Search tool. Using “.com” or “.org” sharply increases credibility, so it’s best to focus on these. 

Finally, make your choice among the names that pass this screening and go ahead with domain registration and social media account creation. Your business name is one of the key differentiators that set your business apart. Once you pick your company name, and start with the branding, it is hard to change the business name. Therefore, it’s important to carefully consider your choice before you start a business entity.

Step 4: Create a Pest Control Business Plan

Here are the key components of a business plan:

• Executive Summary: A brief summary outlining the core elements of the pest control business plan, including its mission, objectives, and key financial highlights.
• Business Overview: A concise description of the pest control business, its mission, vision, values, and the problem it aims to solve in the market.
• Product and Services: Details about the specific pest control services offered, including pest identification, treatment methods, and any additional services like inspection and prevention.
• Market Analysis: An analysis of the pest control market, including target customer demographics, market trends, and potential growth opportunities for the business.
• Competitive Analysis: Examination of competitors in the pest control industry, highlighting strengths, weaknesses, and strategies to differentiate the business.
• Sales and Marketing: Strategies for promoting and selling pest control services, encompassing pricing, distribution channels, advertising, and promotional activities.
• Management Team: An overview of the individuals responsible for leading and managing the pest control business, highlighting their qualifications and roles.
• Operations Plan: Detailed information on how the pest control business will operate, covering equipment, facilities, staffing, and processes involved in delivering services.
• Financial Plan: Financial projections, including startup costs, revenue forecasts, and profit and loss statements, providing a comprehensive view of the business’s financial viability.
• Appendix: Additional supporting documents, such as resumes of key team members, detailed market research, and any other relevant information that strengthens the business plan.

If you’ve never created a business plan, it can be an intimidating task. You might consider hiring a business plan specialist to create a top-notch business plan for you.

Step 5: Register Your Business

Plus, registration is exciting because it makes the entire process official. Once it’s complete, you’ll have your own business! 

Choose where to register your company

Your business location is important because it can affect taxes, legal requirements, and revenue. Most people will register their business in the state where they live, but if you are planning to expand, you might consider looking elsewhere, as some states could offer real advantages when it comes to pest control. 

If you’re willing to move, you could really maximize your business! Keep in mind, it’s relatively easy to transfer your business to another state.

Choose your business structure

Business entities come in several varieties, each with its pros and cons. The legal structure you choose for your pest control business will shape your taxes, personal liability, and business registration requirements, so choose wisely. 

Here are the main options:

• Sole Proprietorship – The most common structure for small businesses makes no legal distinction between company and owner. All income goes to the owner, who’s also liable for any debts, losses, or liabilities incurred by the business. The owner pays taxes on business income on his or her personal tax return.
• General Partnership – Similar to a sole proprietorship, but for two or more people. Again, owners keep the profits and are liable for losses. The partners pay taxes on their share of business income on their personal tax returns.
• Limited Liability Company (LLC) – Combines the characteristics of corporations with those of sole proprietorships or partnerships. Again, the owners are not personally liable for debts.
• C Corp – Under this structure, the business is a distinct legal entity and the owner or owners are not personally liable for its debts. Owners take profits through shareholder dividends, rather than directly. The corporation pays taxes, and owners pay taxes on their dividends, which is sometimes referred to as double taxation.
• S Corp – An S-Corporation refers to the tax classification of the business but is not a business entity. An S-Corp can be either a corporation or an LLC, which just needs to elect to be an S-Corp for tax status. In an S-Corp, income is passed through directly to shareholders, who pay taxes on their share of business income on their personal tax returns.

We recommend that new business owners choose LLC as it offers liability protection and pass-through taxation while being simpler to form than a corporation. You can form an LLC in as little as five minutes using an online LLC formation service. They will check that your business name is available before filing, submit your articles of organization, and answer any questions you might have. 

Step 6: Register for Taxes

The final step before you’re able to pay taxes is getting an Employer Identification Number, or EIN. You can file for your EIN online or by mail or fax: visit the IRS website to learn more. Keep in mind, if you’ve chosen to be a sole proprietorship you can simply use your social security number as your EIN. 

Once you have your EIN, you’ll need to choose your tax year. Financially speaking, your business will operate in a calendar year (January–December) or a fiscal year, a 12-month period that can start in any month. This will determine your tax cycle, while your business structure will determine which taxes you’ll pay.

It is important to consult an accountant or other professional to help you with your taxes to ensure you are completing them correctly.

Step 7: Fund your Business

Securing financing is your next step and there are plenty of ways to raise capital:

• Bank loans: This is the most common method, but getting approved requires a rock-solid business plan and strong credit history.
• SBA-guaranteed loans: The Small Business Administration can act as guarantor, helping gain that elusive bank approval via an SBA-guaranteed loan.
• Government grants: A handful of financial assistance programs help fund entrepreneurs. Visit Grants.gov to learn which might work for you.
• Venture capital: Offer potential investors an ownership stake in exchange for funds, keeping in mind that you would be sacrificing some control over your business.
• Friends and Family: Reach out to friends and family to provide a business loan or investment in your concept. It’s a good idea to have legal advice when doing so because SEC regulations apply.
• Crowdfunding: Websites like Kickstarter and Indiegogo offer an increasingly popular low-risk option, in which donors fund your vision. Entrepreneurial crowdfunding sites like Fundable and WeFunder enable multiple investors to fund your business.
• Personal: Self-fund your business via your savings or the sale of property or other assets.

Bank and SBA loans are probably the best options, other than friends and family, for funding a pest control business. You might also try crowdfunding if you have an innovative concept.

Step 8: Apply for Pest Control Business Licenses and Permits

Starting a pest control business requires obtaining a number of licenses and permits from local, state, and federal governments.

Federal regulations, licenses, and permits associated with starting your business include doing business as (DBA), health licenses and permits from the Occupational Safety and Health Administration (OSHA), trademarks, copyrights, patents, and other intellectual properties, as well as industry-specific licenses and permits. 

You may also need state-level and local county or city-based licenses and permits. The license requirements and how to obtain them vary, so check the websites of your state, city, and county governments or contact the appropriate person to learn more. 

You can visit the Association of American Pesticide Control Officials to learn more about your state licensing requirements. But you’ll need the following to run a pest control company:

• Occupational licensing – Acquire from your state’s department of agriculture or pesticide regulation.
• Pesticide applicator certification – Contact your state’s certifying agency for the procedure.

You could also check this SBA guide for your state’s requirements, but we recommend using MyCorporation’s Business License Compliance Package. They will research the exact forms you need for your business and state and provide them to ensure you’re fully compliant.

If you feel overwhelmed by this step or don’t know how to begin, it might be a good idea to hire a professional to help you check all the legal boxes.

Step 9: Open a Business Bank Account

Before you start making money you’ll need a place to keep it, and that requires opening a bank account.

Keeping your business finances separate from your personal account makes it easy to file taxes and track your company’s income, so it’s worth doing even if you’re running your pest control business as a sole proprietorship. Opening a business bank account is quite simple, and similar to opening a personal one. Most major banks offer accounts tailored for businesses — just inquire at your preferred bank to learn about their rates and features.

Banks vary in terms of offerings, so it’s a good idea to examine your options and select the best plan for you. Once you choose your bank, bring in your EIN (or Social Security Number if you decide on a sole proprietorship), articles of incorporation, and other legal documents and open your new account.

Step 10: Get Business Insurance

Business insurance is an area that often gets overlooked yet it can be vital to your success as an entrepreneur. Insurance protects you from unexpected events that can have a devastating impact on your business.

Here are some types of insurance to consider:

• General liability: The most comprehensive type of insurance, acting as a catch-all for many business elements that require coverage. If you get just one kind of insurance, this is it. It even protects against bodily injury and property damage.
• Business Property: Provides coverage for your equipment and supplies.
• Equipment Breakdown Insurance: Covers the cost of replacing or repairing equipment that has broken due to mechanical issues.
• Worker’s compensation: Provides compensation to employees injured on the job.
• Property: Covers your physical space, whether it is a cart, storefront, or office.
• Commercial auto: Protection for your company-owned vehicle.
• Professional liability: Protects against claims from a client who says they suffered a loss due to an error or omission in your work.
• Business owner’s policy (BOP): This is an insurance plan that acts as an all-in-one insurance policy, a combination of any of the above insurance types.

Step 11: Prepare to Launch

As opening day nears, prepare for launch by reviewing and improving some key elements of your business. 

Essential software and tools

Being an entrepreneur often means wearing many hats, from marketing to sales to accounting, which can be overwhelming. Fortunately, many websites and digital tools are available to help simplify many business tasks.  

You may want to use industry-specific software, such as GorillaDesk, ServiceTitan, and Housecall Pro to schedule jobs, manage your team, and collect payments.

Accounting

• Popular web-based accounting programs for smaller businesses include Quickbooks, Freshbooks, and Xero. 
• If you’re unfamiliar with basic accounting, you may want to hire a professional, especially as you begin. The consequences for filing incorrect tax documents can be harsh, so accuracy is crucial.

Develop your website

Website development is crucial because your site is your online presence and needs to convince prospective clients of your expertise and professionalism.

You can create your own website using services like WordPress, Wix, or Squarespace. This route is very affordable, but figuring out how to build a website can be time-consuming. If you lack tech-savvy, you can hire a web designer or developer to create a custom website for your business.

They are unlikely to find your website, however, unless you follow Search Engine Optimization (SEO) practices. These are steps that help pages rank higher in the results of top search engines like Google. 

Marketing

Here are some powerful marketing strategies for your future business:

• Local Partnerships: Collaborate with local businesses like real estate agencies or property management companies to establish referral programs, creating a network that feeds leads back to each other.
• Seasonal Promotions: Offer seasonal discounts or promotions during peak pest seasons, creating urgency for potential customers to address their pest issues promptly.
• Educational Workshops: Host workshops or seminars in your community to educate homeowners about common pests, prevention measures, and the importance of professional pest control services.
• Targeted Social Media Advertising: Utilize targeted social media ads, focusing on specific demographics and geographic areas to maximize reach and engagement with potential customers in your service area.
• Customer Loyalty Programs: Implement a loyalty program that rewards existing customers for referrals or repeat business, encouraging them to become advocates for your pest control services.
• Community Sponsorship: Sponsor local community events, sports teams, or neighborhood newsletters to enhance brand visibility and build trust within your service area.
• Vehicle Branding: Ensure your service vehicles are prominently branded with your company logo and contact information, turning them into mobile advertisements as your technicians move around.
• Online Reviews and Testimonials: Encourage satisfied customers to leave positive reviews on popular review platforms, showcasing your reliability and expertise to potential clients.
• Targeted Direct Mail Campaigns: Develop targeted direct mail campaigns, sending informative brochures or postcards to neighborhoods with a history of pest issues or high homeownership turnover.
• 24/7 Emergency Service Promotion: Emphasize your availability for emergency pest control services, assuring potential customers that you’re ready to address urgent issues whenever they arise.

Focus on USPs

Unique selling propositions, or USPs, are the characteristics of a product or service that set it apart from the competition. Customers today are inundated with buying options, so you’ll have a real advantage if they are able to quickly grasp how your pest control business meets their needs or wishes. It’s wise to do all you can to ensure your USPs stand out on your website and in your marketing and promotional materials, stimulating buyer desire. 

Global pizza chain Domino’s is renowned for its USP: “Hot pizza in 30 minutes or less, guaranteed.” Signature USPs for your pest control business could be:

• The most advanced and efficient pest control technology
• Same-day response guaranteed! 
• Reliable pest control for less 

Networking

You may not like to network or use personal connections for business gain. But your personal and professional networks likely offer considerable untapped business potential. Maybe that Facebook friend you met in college is now running a pest control business, or a LinkedIn contact of yours is connected to dozens of potential clients. Maybe your cousin or neighbor has been working in pest control for years and can offer invaluable insight and industry connections. 

The possibilities are endless, so it’s a good idea to review your personal and professional networks and reach out to those with possible links to or interest in pest control. You’ll probably generate new customers or find companies with which you could establish a partnership. Online businesses might also consider affiliate marketing as a way to build relationships with potential partners and boost business.

Step 12: Build Your Team

If you’re starting out small from home, you may not need any employees. But as your business grows, you will likely need workers to fill various roles. Potential positions for a pest control business include:

• Exterminators
• General Manager
• Marketing Lead

At some point, you may need to hire all of these positions or simply a few, depending on the size and needs of your business. You might also hire multiple workers for a single role or a single worker for multiple roles, again depending on need. 

Free-of-charge methods to recruit employees include posting ads on popular platforms such as LinkedIn, Facebook, or Jobs.com. You might also consider a premium recruitment option, such as advertising on Indeed, Glassdoor, or ZipRecruiter. Further, if you have the resources, you could consider hiring a recruitment agency to help you find talent. 

Step 13: Run a Pest Control Business – Start Making Money!

You’re now ready to start controlling pests, especially if you embrace technology! Industry leaders like Rentokil are using image recognition tools powered by artificial intelligence to detect and kill many types of pests. This uptake of the latest innovations is sure to continue as the industry finds more efficient ways to deal with pests.

In most cases, pest control is an 8 am to 6 pm job, but since an infestation can emerge at any time, you need to be ready to respond at a moment’s notice. This sometimes means working weekends and odd hours. Good luck!