Incfile vs Inc Authority Comparison

Establishing a business entity is a pivotal step in kickstarting a business, but its intricate and wearisome nature often leads many entrepreneurs to engage a professional to handle it appropriately. These business formation services also provide further assistance that could be beneficial for a fledgling business owner.

Incfile and Inc Authority are two of the top-tier online services worth considering in this regard. To assist you in discerning which of these would be the most suitable for you and your venture, we’ve conducted a comprehensive review of their services from an entrepreneur’s perspective.

Continue reading to select the service that will set your business on the road to success.

Services Overview

Our Verdict

The advanced service packages offered by Incfile surpass those of Inc Authority. By choosing Incfile, you’ll not only save significant funds but also enjoy additional perks such as banking resolution and business contract templates, making it our preferred choice.

Although Inc Authority’s basic package provides substantial value, Incfile generally gives you more bang for your buck and offers superior customer service. In this comparison, we wouldn’t think twice about recommending Incfile.

Pricing

Turnaround Time

Help and Support

Customer Satisfaction

Ease of Use

Overall Score: 4.2/5

Visit Incfile

Pricing

Turnaround Time

Help and Support

Customer Satisfaction

Ease of Use

Overall Score: 3.4/5

Visit Inc Authority

While Inc Authority’s Starter Business Bundle is a great value at the cost of state fees only, Incfile’s plans and cost structure overall provide more for less, making Incfile our choice.

Pros and Cons

Plans and Pricing – Winner: Incfile

Incfile

Incfile’s formation services are free, also providing a year of free registered agent services. After the first year, the registered agent service renews at $119/year. The Gold ($199) and Platinum ($299) packages offer substantial features, justifying their cost.

Inc Authority

Inc Authority’s free business formation plan includes free LLC formation, one year of free registered agent services, and an employer identification number (EIN). The prices of their premium bundles aren’t clearly displayed, but they offer services like the INC Success Advisor Package, Private Banking, Personalized Business Advice, and expedited filings.

Experience – Winner: Incfile

Incfile

Incfile, established in 2004, has aided in the formation of over 1 million businesses.

Inc Authority

Inc Authority, established in 1989, has formed over 250,000 LLCs and corporations.

Customer Support – Winner: Incfile

Incfile

We tested Incfile’s customer service channels thoroughly, including chat, email, and phone. The response times were impressive across all platforms: with almost instant replies on chat, immediate phone pickup, and an email response in less than a day. You can contact the support team Monday to Friday.

Inc Authority

Inc Authority offers support via phone, email, or chat but does not provide customer service over the weekends. We also observed that the chat option was not consistently available.

Turnaround Times – Winner: Incfile

Incfile

Incfile guarantees same-day processing for their Premium plan and 24–48 hours filing time with the Silver and Gold plans. The turnaround time is state-dependent, but usually, it takes around three weeks to form your business. Incfile provides a valuable comparison tool to help you estimate your turnaround time.

Inc Authority

For Inc Authority, processing times hinge on each state’s requirements, varying from a few business days up to several weeks.

Customer Reviews – It’s a tie between the two

Incfile

Incfile has over 14,000 customer reviews on Trustpilot alone, with the majority of them sharing highly positive customer feedback.

Inc Authority

Inc Authority enjoys an excellent customer satisfaction rating, with over 26,000 reviews that are predominantly positive. Their clients particularly praise their free LLC formation service and swift processing times.

Ease of Use – Winner: Inc Authority

Incfile

The process of forming a business with this service is fast, simple, and user-friendly. The upgrade options provide clear and useful information rather than being pushy. However, the lack of a feature to save your progress can be inconvenient if you need to step away and return later.

Despite this, the website overall is straightforward and easy to use, particularly if you’re prepared to finish the entire process in one go.

Inc Authority

Inc Authority effectively simplifies the LLC formation process compared to the do-it-yourself approach. Their platform is user-friendly, with intuitive guides assisting users through each step, thus making business entity setup more accessible for entrepreneurs.

However, there are upsells during the formation process that can lead to increased LLC costs.

Additional Services – It’s a tie between the two

Inc Authority and Incfile present a range of similar services, including registered agent service, business bank accounts, and trademark support, among others. Yet, each of them possesses unique features not available in the other company.

For instance, Inc Authority is the sole provider of revocable living trusts and business credit assistance. Conversely, Incfile exclusively offers services such as business accounting, amendments, and dissolutions, which are not part of Inc Authority’s offerings.