When launching a business, is it really possible to get everything — from formation services to logo design — in one seamless platform? Enter ...
Incfile vs BizFilings Comparison
Written by: Carolyn Young
Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.
Edited by: David Lepeska
David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.
Published on August 22, 2022
Updated on September 30, 2023
Business entity formation is a crucial element of launching a business, and because it’s often complex and tedious, many entrepreneurs hire a professional service to do the job right. These business formation services also offer additional services that can be helpful when starting a business.
Two of the leading online services to consider are Incfile and BizFilings. To help you determine which is best and which might be best for you and your business, we have thoroughly reviewed their services by putting ourselves in the shoes of an entrepreneur. Read on to make the choice that will put your business on the highway to success.
After a thorough assessment, we have determined that Incfile offers better value and broader service offerings than BizFilings. By choosing Incfile, you will save money and get more for it. In addition, customers seem broadly happy with their services, though our customer service experience with BizFilings was good as well.
Both companies offer valuable services, but we would recommend Incfile over BizFilings.
Help and Support
Ease of Use
Help and Support
Ease of Use
We recommend Incfile over BizFilings due to their affordability and wide range of services.
Pros and Cons
- Affordable, with a free plan that includes all the basics
- Unlimited name searches
- Free registered agent service for a year
- Access to an online dashboard for paid plans
- Unlimited access to phone and email support
- Customer service may be less responsive than other services
- Limited legal services available
- Limited customer support hours, no weekend availability
- Quick and easy purchase process
- Additional resources for entrepreneurs
- Over 20 years of experience and an A+ rating with the BBB
- Good customer support
- Part of Wolters Kluwer company, a global leader in expert solutions
- No free business formation plan; slightly expensive services compared to competitors
- Some customers had issues cancelling recurring services
- Lack of online customer reviews
Plans and Pricing – Winner: Incfile
Incfile’s formation services are free, also providing a year of free registered agent services. After the first year, the registered agent service renews at $119/year. The Gold ($199) and Platinum ($299) packages offer substantial features, justifying their cost.
BizFilings pricing begins at $99 for the Basic package, which includes three months of registered agent service (priced at $220/year thereafter). However, their pricing leans towards the higher end compared to other service providers, and the Standard and Complete packages, which vary in cost depending on the state, often fail to offer enough beneficial features to warrant their prices.
Experience – Winner: Incfile
Incfile, established in 2004, has aided in the formation of over 1 million businesses.
BizFilings has managed more than 500,000 business formations since its inception in 1996.
Customer Support – It’s a tie between the two
We tested Incfile’s customer service channels thoroughly, including chat, email, and phone. The response times were impressive across all platforms: with almost instant replies on chat, immediate phone pickup, and an email response in less than a day. You can expect clear and helpful information from Incfile’s customer support, ensuring your queries will be handled efficiently and promptly.
BizFilings offers support through phone, email, and an online chat feature on their website. However, the online chat doesn’t operate over the weekends. We promptly received professional and comprehensive responses via both phone and email. During workdays, we were able to get immediate answers to our questions from the online chat representative.
Turnaround Times – Winner: Incfile
Incfile guarantees same-day processing for their Premium plan and 24–48 hours of filing time with the Silver and Gold plans. The turnaround time is state-dependent, but usually, it takes around three weeks to form your business. Incfile provides a valuable comparison tool to help you estimate your turnaround time.
BizFilings’ processing times are contingent on the selected service level. Their most affordable package offers a 4–6 week turnaround, but their pricier plans can reduce this to 7–10 days. An additional $60 can expedite processing for the Basic plan, but it does not hasten state processes.
Customer Reviews – Winner: Incfile
Incfile has over 14,000 customer reviews on Trustpilot alone, with the majority of them sharing highly positive customer feedback.
In comparison to Incfile, there were very few BizFilings reviews available online – less than 30 were found on third-party review platforms. Analyzing such a limited dataset is not significant, so all we can comment on is that it’s peculiar for a company that has executed over 500,000 business filings to have so few online reviews.
Ease of Use – Winner: BizFilings
The process of forming a business with this service is fast, simple, and user-friendly. The upgrade options provide clear and useful information rather than being pushy. However, the lack of a feature to save your progress can be inconvenient if you need to step away and return later.
Despite this, the website overall is straightforward and easy to use, particularly if you’re prepared to finish the entire process in one go.
Their incorporation wizard is a useful tool for deciding between forming an LLC or a corporation. The application process presents upselling opportunities, but they are subtly integrated and not overly aggressive. An order number is automatically assigned to your application for easy reference during customer support interactions.
Additional Services – Winner: Incfile
Both Incfile and BizFilings offer a suite of services to assist businesses. Common services include, but are not limited to, foreign qualifications, DBA names, business license research, and EIN obtainment. Unique to BizFilings are publication services for certain states, while Incfile offers business accounting services.
Incfile has more additional services and, in general, has better pricing for all plans and services than BizFilings.
Using a business formation service to start your LLC frees you up to focus on growing your business. These services handle the filing process for you and offer additional services that can make life easier for a new business owner.
When assessing whether or not a business formation service is right for you, it’s important to dive into the following four categories: included features, customer service, pricing, and turnaround time.
Incfile is great for entrepreneurs on a budget, as their Silver Package covers the basics and includes a free year of their registered agent service. Competitors like LegalZoom and Swyft Filings have a more robust suite of services, but can be more expensive.
After a thorough assessment, we have determined that Incfile offers better value and broader service offerings. By choosing Incfile, you will save some money and get more for it, and customers seem to be very happy overall with their services.
Incfile vs BizFilings Comparison
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